Support
HKFinancePrep — Finance & Professional Exam Practice
Effective:
Getting Started
- No account needed to start. Try the app with a starter set of practice questions in Quiz mode — no sign-up required.
- Sign up for a free account to unlock a daily-refreshed practice pool, the timed Mock Exam, performance stats, and saved questions.
- Golden Pass unlocks the full question bank (10,000+ questions), practice by chapter, longer sessions, adaptive drill modes that target your weak areas, fresh mock exams, and a projected exam score. Exact features and limits are shown in the app and may change over time.
Practice Modes
- Quiz — practice across all chapters or a chosen chapter, with instant feedback and explanations after each answer.
- Mock Exam — a timed, exam-weighted paper that mirrors the real exam’s format; Golden Pass mocks also feed a projected exam score and progress trend.
- Adaptive modes (Golden Pass) — Weak Areas finds and drills your lowest-accuracy topics; Review Mistakes replays questions you got wrong; Spaced Review resurfaces questions when you are about to forget them.
- My Library — bookmark questions during any quiz to save them, and browse every question you have answered incorrectly in the Mistakes notebook.
- Use the flag button during a quiz to mark questions for review, then revisit them in the results screen.
Golden Pass — Payments & Billing
- Golden Pass is a one-time purchase in HKD via Stripe — no subscription, no auto-renewal.
- Plans: Boost (1 day · HKD 49), Sprint (7 days · HKD 149), Mastery (30 days · HKD 299).
- Pro access activates immediately after payment and expires automatically at the end of the purchased period.
- Payments are final once access is granted, except where required by law, payment-network rules, app-store rules, or the Terms of Service.
- Mastery renewal requests, upgrade credits, coupons, and goodwill extensions are subject to eligibility checks and the Terms of Service.
- If your Pro status did not activate after payment, please email us with your receipt and we will resolve it promptly.
Account & Sign-In
- We use Clerk for authentication. You can sign in with Google, Apple, or email/password.
- In the mobile app, Google and Apple sign-in open in a secure browser window and return you to the app automatically (or via the “Open HKFinancePrep” button on iOS).
- To delete your account, go to Account → Delete Account in the app. This removes app account data we control from active app systems, subject to the retention limits described in the Privacy Policy and PICS.
Mobile & Connectivity
- The website works as a Progressive Web App (PWA) — you can install it on your home screen from any browser for a native-like experience.
- Native mobile apps are available alongside the website; all of them load your question bank and sync your progress live.
- An internet connection is required. If you open the app offline it will show a connection screen and reconnect automatically once you are back online.
- If you see stale content after an update, clear the app or browser cache and reload.
About the Questions
- Question banks cover finance and professional licensing examinations, with coverage expanding to further papers and exams over time. Each bank tracks the current official syllabus for its exam, and the exams available are shown in the app.
- HKFinancePrep is for private study and exam practice only. It is not legal, financial, regulatory, compliance, investment, or professional advice.
- Practice content may contain errors, omissions, outdated information, mistranslations, or interpretations that differ from official materials. Always verify against the current official examination-body, legislative, and regulatory sources for your exam.
- Questions include original practice material and exam-style study aids. HKFinancePrep is not affiliated with or endorsed by any official examination body or regulator.
- If you spot a question with an incorrect answer or explanation, please email us. We review reported issues, but we cannot guarantee that all content is complete, current, or error-free.
Contact Us
For any other questions or issues, email us at info@hkfinanceprep.com. We aim to respond within 2 business days.
Also see: Privacy Policy · Terms of Service · PICS